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Our customers have already taken care of the back office areas, implemented advanced IT systems (ERP, financial, stock etc.) and are aware of the fact that the next step in their development is to increase the efficiency of communication between the employees, customers and business partners. After the implementation of the complete solution to organize and improve communication in the front office area, our customers are able to control the information flow inside and around the company. As a result, they gain more time to achieve the strategic aims of the organization.
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Multimedia Polska S.A. |
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For the leader in Triple Play delivery (TV, Internet, voice) we introduced front-office solution for PR, HR and administration, which involved internal communication, advanced workflow and group-work tools. One of the vital elements of the implementation was an automated internal loyalty programme for the people who contribute to the company’s knowledge database.
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RRC Group |
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For one of the major providers of internet and telecommunications products in Central and Eastern Europe we implemented front-office platform into the sales and follow-up area. RRC customers gained access to an advanced desktop containing product catalogue, individual price-list, present stocks and on-line reports. The platform is supported by complete integration of sales processes with the existing back-office systems (ERP).
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Komunalne Przesiębiorstwo
Komunikacji Miejskiej sp. z o.o. based in Białystok (KPKM) |
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For the most innovative company offering public transport in Poland we formulated front-office solution for HR, finances and advanced internal/external document flow. KPKM employees can submit leave applications, look through their salary and bonus record. The management is able to monitor information exchange and the performance of assigned tasks. The platform is supported by integration with two previously implemented back-office systems. |
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| Why iBuilder? |
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easy to use |
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everybody has access |
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all information in one place |
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complete processes control |
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no need for expert knowledge |
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operated via computer, mobile phone or PDA |
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